Wells Fargo Bank

Reviews

• ★ ★ ★ ★ ★
  I stepped in to the S. Hover Rd. location to voice a complaint regarding a check that was being held for way too long. A delightful young woman, Morgan Delaney, approached me, introduced herself, shook my and my wife's hand and escorted us to her desk. Before I sat down I began explaining my plight. She sprang into action, conceding that the funds should, indeed, be available. She spent the next hour on the phone, talking to countless people, getting nowhere. After exhausting all feasible means of obtaining the information she needed to give me my money, she hung up the phone and went to confer with her boss, Donna. Morgan returned, assuring my wife and I that they had enough information to release my funds. A few minutes later Donna walked over, introduced herself and informed me that the money was available and all associated fees were waived. This could have been an excruciating hour and a half, instead, due to the delightful demeanor of Morgan, it was the most fun I've ever had during a problem resolution. Please make sure Morgan Delaney, at least, gets an "Atagirl".
  By Christopher Mckinzie, November 22, 2017
• ★ ★ ★ ★ ★
  Staff is very friendly, they have helped me alot with many of my problems I've had. They are understanding and when there are complications they do whatever they can to help the customers!
  By Karen Rosado, April 23, 2017

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